Frequently Asked Questions

What is Tickitto?

The UK’s first artificially intelligent event Chatbot sitting within social messaging platforms, Tickitto is a live events assistant that recommends and finds tailored events.  We are committed to seamlessly connecting you to personalised experiences you will love – hassle free.

How Safe is Tickitto?

Your privacy and trust are of great importance to us and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via our service. For more information, please refer to our Privacy and Cookies policy

Why Does Tickitto need my information?

Tickitto AI Ltd collects and processes your personal information to personalise your visits and the recommendations generated. This will in turn improve the Service provided to you. For a detailed guide of how your information is used, please refer to our Privacy and Cookies policy

Is Tickitto Free?

In simple terms, we found a faster and more efficient way to connect people to events. We have secured deals with ticket vendors to make our hassle-free ticketing experience a reality. We never charge you for using Tickitto, which also means that the price you pay for the ticket is strictly market price and does not involve a ‘mark-up’.

Are the tickets guaranteed?

Think of Tickitto as an event promoter and not a ticketing agent. We do not actually sell tickets on behalf of promoters, venues, and organisers. Instead, we connect you to events through our artificially intelligent bot. Our recommendations are based on tickets sold from trusted ticket vendors within the industry.