Privacy and Cookies Policy

Tickitto AI LTD

Privacy and Cookies Policy

Your privacy and trust are of great importance to us. To protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this service.

Your Personal Information

We may collect the following Data, including personal information from you:

  • Profile Data: which may include: your name, email address, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details and employment details. The profile data may be processed for the purpose of enabling a better Service. The legal basis for this processing is your explicit consent.
  • Usage data: which may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use.
  • Service Data: which may include your usage and interaction with the Service and Tickitto AI Ltd through correspondence. The Service data may be processed for the purposes of improving your experience with the Service, operating our website, maintaining back-ups of our databases, and communicating with you.
  • Publication Data: which may include information that you post on your social media profiles and other 3rd party partner service providers. The publication data may be processed for the purposes of enabling a better experience and for administering our Services. The legal basis for this processing is your explicit consent.
  • In addition to the specific purposes for which we may process your personal data set out in here, we may also process any of your personal data, where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

Using Your Personal Information

By using our Service, you agree that Tickitto AI Ltd. may collect, hold, process and store your personal information (outlined above) for the purpose of providing you with the Service and developing our business. This includes but is not limited to:

  • Personalising your visits and the recommendations generated to improve the Service provided to you.
  • Notifying you about any changes to the service and this policy.
  • Communicating with you by means of chat messages or through email and personalising such activity.
  • Informing you about the latest updates to the service, promotional offers and events that may be of interest to you. Enabling you to share events and this service with others.

Sharing Your Personal Information

Data which we collect from you may be stored and processed in and transferred to countries outside of the European Economic Area (EEA). For example, this could occur if one of our service providers is situated in a country outside the EEA. We also share information with our partners, some of which are located outside the EEA. These countries may not have data protection laws equivalent to those in force in the EEA. If we transfer Data outside the EEA in this way, we will take steps with the aim of ensuring that your privacy rights continue to be protected as outlined in this privacy policy. You expressly agree to such transfers of Data.

As an event recommendation engine, we may also provide our partner ticket vendors with anonymous information about how users, collectively, use the Service. so that they can understand how often people use their services and what events are of interest.

We may also be required to share your personal information with an acquirer or potential acquirer of our business and in certain cases, it may be necessary to disclose your personal information by law.

Tickitto AI Ltd integrates with third party products and services such as Facebook to enable the service. We do not share your personal information with them except as is necessary in order to allow them to perform the features requiring the integration.

Request of Personal Information

You have the right to ask for a copy of any of your personal Data held by Tickitto AI Ltd (where such Data is held) on payment of a small fee, which is currently fixed at £10 and the supply of appropriate evidence of your identity. Please send your request to the following email address: hello@tickitto.com.

Cookie Policy

This Website may place and access certain Cookies on your computer. Tickitto AI Ltd uses Cookies to improve your experience of using the Website. Tickitto AI Ltd has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Tickitto AI Ltd to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

Please visit www.allaboutcookies.org if you wish to learn more about cookies and how to reject cookies using different types of browsers.

Changes to this Policy

Tickitto AI Ltd reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

You may contact Tickitto AI Ltd by email at hello@tickitto.com