Terms and Conditions
1. WHO YOU ARE BUYING FROM
All tickets purchased are currently supplied by Ingresso Group Limited located at Metro Building, 1 Butterwick, Hammersmith, London, W6 8DL company number 07477714 ("Ingresso"). Ingresso is an authorised reseller of tickets. By purchasing a ticket you are contracting with Ingresso, not Tickitto
2. CUSTOMER DATA
Tickitto is the data controller for all personal data collected, including data relating to your purchase of tickets but excluding payment card data (i.e. the sixteen digit card number, expiry date and three digit security code), and reserves the right to make changes to these policies from time to time to accommodate new technologies, industry practices, regulatory requirements and for any other legitimate and lawful purpose. Please visit Privacy and Cookies policy for more information.
3. PAYMENT PROCESSING
All prices are inclusive of legally applicable VAT unless otherwise stated. Ticket prices on this website are subject to change at any time prior to placing your order. Any additional booking fees, delivery fees, service charges and venue facility fees will be indicated to you prior to placing your order. Tickitto does not charge any additional mark-up fees or additional booking fees.
5. NO REFUNDS
In the event of cancellation or rescheduling of the applicable event, venue management and/or Ingresso shall not be required to issue you a refund, provided that you are given the right to attend a rescheduled performance of the same event, or to exchange this ticket for a ticket that is comparable in price and location with another similar event within 12 months of the originally scheduled event.
Performance dates, times, prices and cast are subject to change without notice. The seat allocated at time of booking is subject to change and Ingresso are entitled to issue a new seat of equivalent value and quality.
7. USE OF TICKET
Tickets cannot be replaced if lost, stolen or destroyed and are only valid only for the event, timed entry (for non-seated events) and allocated seat for which it is issued. This ticket is not redeemable for cash. You agree by the use of this ticket, not to transmit or aid in transmitting any description, account, picture or reproduction of the event to which this ticket is issued. You grant permission to the organisation sponsoring, presenting and/or producing the event for which the ticket is issued, to utilize your image or likeness in connection with any live or recorded video or other transmission or reproduction of the event for which this ticket is issued, in perpetuity, throughout the universe, in all languages, and in all media now known or hereafter devised. Please note that unless otherwise stated on this website, delivery estimates are just that. They are not guaranteed delivery times and should not be relied upon as such.
You voluntarily assume all risks and danger incidental to the event for which the ticket is issued. Whether occurring prior to, during or after the event. You voluntarily agree that the venue management facility, Tickitto and Ingresso (collectively, the "Released Parties") are expressly released by You from any claims arising from such causes, other than liability for death or personal injury caused by the Released Parties' negligence.
Venue management and Ingresso reserves the right, without the refund of any portion of the ticket purchase price, to refuse admission to or eject any person whose conduct is deemed by management to be disorderly, who uses vulgar or abusive language or who fails to comply with the terms and conditions herein.
10. APPLICABLE LAW